Shipping & Returns Policy

Shipping Policy:

• Processing Time: Orders are processed within 2-3 business days.

• Shipping Time: 7-14 business days for most destinations. Delivery times may vary due to unforeseen circumstances such as customs delays.

• Tracking: Once your order ships, you will receive a tracking number via email.

Returns Policy:

• Returns: We accept returns within 30 days of delivery. Items must be unused, in their original packaging, and include all tags.

• Refunds: Refunds will be processed within 5-7 business days after we receive and inspect the returned item.

• How to Return: Please contact us at returns@wugy.store with your order number to initiate a return.

• Non-Returnable Items: Sale items, gift cards, and personalized products are non-returnable.

If you have questions, email us at support@wugy.store.